Purpose and Scope
1. Types Of Information Collected by Origin:
(a) Personal Information
“Personal Information” means and includes any information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age or any other relevant material provided by a User when they visit our Website or use the services made available through the Website; including but not limited to information gathered through a purchase of a service, survey, e-mail updates. This may also include information regarding the family member, relative, partner, friend or any person related to the User in any way as provided by the User through the Website. This also includes information pertaining to the racial or ethnic origin, religion or other beliefs, health etc. of a User, as provided by the User through the Website.
“Sensitive Information” means and includes any information of a person as specified under Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, such as medical records, medical history, password, financial information such as bank account or credit card or debit card or any other payment information, physical, physiological and mental health information; sexual orientation; medical records and history; biometric information; and any other information provided to the Origin for rendering service or for processing, storing under a lawful contract or otherwise.
“Technical information” means and includes any information gathered through various technologies that may employ cookies, web beacons, or similar technologies to automatically record certain information from your device through which you use the Website. This technical information may include your Internet Protocol (IP) address, device or browser type, advertising ID, Internet service provider (ISP), referring or exit pages, click-stream data, operating system. This data includes usage information and user statistics.
“Locational Information” shall mean and include the information obtained through GPS or other means, such as the geographical location of the user.
(b) Non-Personal Information
“Information through use of our service” means and includes information which is procured through the use of our service, including but not limited to the kind of services availed, the feedback of the services, the information or consultation given by the doctors appointed by the Company, and the kind of services viewed and availed by you.
“Non-Personal Information” means and includes any information that does not reveal your specific identity, such as, browser information, information collected through Cookies (asdefined below), pixel tags and other technologies, demographic information, etc. As is true with most websites, our Website gathers some information automatically when you visit the Website and stores it in log files. When You use the Website, we may collect certain information about your computer or system to facilitate, evaluate and verify your use of the Website. For example, we may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns and the internet protocol (IP) address of your computer.
2. Purpose of collection and usage of this information
(a) Support regular usage
Identity verification: This information is particularly pertinent for identity verification and to authenticate the submissions made on the Website.
Internal Record Keeping: We use the information (as enumerated here in above), save and except Sensitive Information, to ascertain the types of service more relevant to your interests and to suit your needs. It helps in building a statistical database to analyze the characteristics, behavior, and demographics of our Users. This information is used solely to promote our business activities.
Communications with the Company: We have imbibed a feature on the Website to provide our Users to have a conversation with the Company’s personnel for providing smooth and efficient services to our Users.
Ease of use of our services: The information is used to ensure continued service to a User and not to interrupt the medical assistance because of any such concern (logistical or otherwise) and depending on the specifics of each user.
(b) Improving your experience
Increase output: The information collated through use of our service, save and except Personal Information, Information from your parent/guardian and Sensitive Information, is used to enhance our relationship with you and provide medical assistance to User. It is the Company’s endeavor to grow interest in a User by providing services which are relevant to a particular User. Moreover, the Origin uses all this information to analyze the usage trends, learning behaviors and preferences of our Users, to improve the way these services work and look with respect to you, including updating, enhancing the operations and functionality of these features.
Business or Research Purposes: The information (as enumerated above), save and except Personal Information and Sensitive Information, is used for business or research purposes, including improving and customizing the Website for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys.
Improve functionality: All information, save and except Personal Information and Sensitive Information, is used to provide a personalized learning and high-quality experience for our Users by increasing site functionality and the services offered by the Company.
Aggregating Information / Anonymized data: We may aggregate information and analyze it in a manner to further accentuate the level of medical services that we offer to our customers. This information includes average number of users of the Website, the average clicks of the services offered by us, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any Sensitive Information as defined above.
3. Disclosure And Sharing of Information
(a) When compelled by law: We may disclose any information provided by you on the Website as may be deemed to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to protect our operations or those of any of our affiliates; (e) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (f) to allow us to pursue available remedies or limit the damages that We may sustain.
(b) Merger or Acquisition: We may share information upon merger or acquisition of the Origin with another company. We shall transmit and transfer the information upon acquisition or merger of the Origin with another company.
(c) With our service providers: We may share information with other service providers on a need-to-know basis, subject to obligations of confidentiality in order for provision of services. We hereby clarify that the Origin works with vendors, partners, advertisers, and other service providers, including but not limited to those who provide products or services such as contact information verification, payment processing, website hosting, data analysis, infrastructure provision, IT services, auditing services and other similar services, in different industries and categories of business by virtue of lawful contracts instituted between such third parties and Origin to improve our product and services. Accordingly, we may share your information with such service providers in order to provide you our services.
(d) On your authorization: We may share information with social networking sites: Some of our Users choose to connect their Origin account with social networks. In such a case and upon your express authorization, we may share your Personal Information with such networks.
Please be advised that the information shall only be shared, without your consent, with government agencies as mandated under the law. You can be assured that no Sensitive Information shall ever be published on the Website.
4. Your Rights
You retain several rights in relation to your data as provided under applicable law. These may include the rights to:
- Access, confirm, and review data you may have provided
- Correct data that may be inaccurate or irrelevant.
- Deletion and erasure of your data from the publicly available pages of the Website.
- Object to or restrict any form of processing you may not be comfortable with.
In order to exercise these rights, please contact us on the email id
5. Retention of Data
All information provided by you, save and except upon withdrawal or termination, shall be retained in locations outside the direct control of Origin (for instance, on servers or databases co-locates with hosting providers). We will delete information based on a request received from you within a reasonable period and latest within days of receiving a deletion request. However, we may retain such portions of information and for such periods as may be required under applicable law.
6. Cookies and other tracking Technologies
Our Website may, irrespective of whether or not you are a registered member, utilize “cookies” and other Technical Information. “Cookies” are a small text file consisting of alphanumeric numbers used to collect the information about Website activity. The Technical Information helps us analyze web traffic and helps you by customizing the Website to your preferences. A Cookie in no way gives us access to your computer or mobile device. In relation to Cookies, you can deny access to the installation of the Cookies by modifying the settings on your web browser, however this may prevent you from taking full advantage of the Website.
7. Third Party Services
Origin will not sell your information to third parties unless Origin has your permission or is required by law to do so We assume no liability for any information disclosed by you to any third parties either through the Website or otherwise. We shall not be responsible for any disclosure of information due to unauthorized third party access other acts of third parties or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our negligence or willful default.
8. Data Security
We use certain physical, managerial, technical, or operational safeguards as per industry standards and established best practices to protect the information we collect. We use reasonable security practices and procedures and use secure servers as mandated under applicable laws for protection of your information. We review our information collection, storage and processing practices, including physical security measures to guard against unauthorized access to systems. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet. You accept the inherent security implications of data transmission over the internet and the world wide web cannot always be guaranteed as complete secure. Therefore, your use of the Website will be at your own risk. If you have any concerns, please feel free to contact the Grievance Officer at the details given herein below.
9. Changes and updates to Policy
10. Discrepancies And Grievances with Origin
In case of any discrepancy or grievance with respect to all or any information shared with Origin, please feel free to contact at.
12. Governing Laws and Jurisdiction